Privacy Policy

We are committed to protecting the privacy of our clients and users. Accordingly, we have drafted the following privacy policy principles concerning the collection, use, disclosure, transmission, and storage of customer data. Our online activities comply with all relevant activities and the applicable European Union regulations and the laws of the Republic of Estonia.

COLLECTION AND USE OF PERSONAL DATA

Personal data refers to information that can be directly or indirectly associated with an individual, which we collect and process to fulfill contracts with individuals or to contact them, as well as to meet legal obligations.
The collection of personal data may occur in the following ways:

  • By providing contact information (including name, personal identification code, postal address, phone number, email address, preferred method of contact) on our website or elsewhere (e.g., office);
  • Through the use of cookies when visiting the website;
  • When making a purchase or placing an order, by storing the individual’s contact information or preferences related to the purchase (We may request certain personal information and details voluntarily in specific areas of the website. Required personal data may include name, address, postal code, email address, phone number, and other data.)

COLLECTION OF OTHER DATA

We also collect anonymized data—information that cannot be directly linked to a specific individual (gender, age, language preference, location).
We may gather data about customer activities on our website. This data is aggregated and used to provide clients with more useful information and to determine which parts of the website, products, and services are of the most interest. Aggregated data is treated as anonymized data in this privacy policy.

USE AND STORAGE OF COLLECTED PERSONAL DATA

With the collected personal data, we can inform clients about new products, promotions, and events. We may also use the collected personal data for product delivery and to fulfill obligations to the client. By agreeing to the terms of this privacy policy, the client consents to the automated processing of their data. The client can always withdraw their consent via the website or by submitting a request in a written format. The request to withdraw consent does not have retroactive effect. To better serve the client, we may disclose information about individual users to third parties that provide services to us and are contractually obligated to keep shared information confidential. A third party might be, for example, our partner responsible for content editing or providing translation services. We will retain the personal data of clients that we are obligated to keep under legal requirements (e.g., accounting data) in accordance with the requirements set forth by the law.

DATA PROTECTION

We implement all necessary precautions (including administrative, technical, and physical measures) to protect clients’ personal data. Access to modify and process the data is limited to authorized individuals only. If you suspect that your personal data has been handled contrary to what is described in this privacy policy or that there is a risk of your data being leaked to unauthorized individuals, please notify us immediately. This way, we can minimize potential harm. The client has the right to request the cessation of data processing, information about the use of the data, and the transmission of data to themselves or a third party in a publicly accessible format. To prevent misuse of the client’s data and rights, requests are only allowed in a form that identifies the requester (digitally signed or personally signed at the office). We have the right to respond to such requests within 30 days.

SECURITY

All personal data of the client that becomes known during the visit to the website and the conclusion of contracts will be treated as confidential information.

TERMS AND CHANGES OF THE PRIVACY POLICY

By starting to use our website, you confirm that you have reviewed and agree to these principles and conditions. We reserve the right to change the general conditions of the privacy policy if necessary, but we will do our best to keep our privacy policy up-to-date and accessible to you on our website. The data controller of the client’s personal data is Tarplani Kaubanduse OÜ. For any questions or concerns regarding the privacy policy or data processing, please contact us at info@tarplan.ee.

COOKIE USAGE CONDITIONS

To provide you with the best possible user experience on our website, we use cookies.
What is a cookie?
A cookie is a small text file that is stored on your device when you visit a website.
Why do we use cookies?
By using cookies, we can offer a better user experience on the website; for example, cookies help remember your previous visits and choices made on the website.
By using the website, you agree that we use cookies for:

  • Collecting usage habits and statistical data;
  • Remembering user preferences and settings;
  • Presenting more relevant offers and marketing messages to users;
  • Collecting necessary information for website development;
  • Logging in, personalizing the page, and filling out forms;
  • Facilitating the sharing of content on social media;
  • Providing content (Facebook, Google).

What types of cookies do we use?
Session cookies
Session cookies, or temporary cookies, are used each time you visit our website and are deleted after the browser is closed. Temporary cookies are used, for example, to remember the language selection on the website.
Persistent cookies
Persistent cookies remain on the user’s device even after closing the website. Persistent cookies have varying expiration periods, with some remaining on the user’s device for days, months, or even years. Persistent cookies are used, for example, to remember user preferences and to save usernames and passwords so that the user does not have to log in again with each visit.
Third-party cookies:
We use third-party cookies for providing higher quality content, collecting statistics, and displaying advertisements. You can review the privacy policies and terms of third parties on the cookie manufacturer’s website.

How to restrict and delete cookies?
Users can delete cookies stored on their device and proactively prevent cookies from being saved on their device. To do this, the user must change the privacy settings in their web browser.
More detailed instructions can be found in the user manual of the web browser.
Note: If cookies are blocked, we cannot guarantee the proper functioning of the website.